Terms and Conditions - Gardening Twickenham
Introduction
Welcome to Gardening Twickenham. By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
Services Provided
Gardening Twickenham offers a range of gardening services, including:
- Landscape design and planning
- Garden maintenance
- Planting and fertilization
- Weed and pest control
- Seasonal garden clean-ups
Service Modifications
We reserve the right to modify or discontinue our services at any time without prior notice. However, we strive to inform our clients of any significant changes that may affect the quality or nature of the services provided.
Client Responsibilities
As a client of Gardening Twickenham, you agree to:
- Provide accurate and complete information regarding your gardening needs and property details.
- Ensure access to necessary areas for service delivery.
- Make timely payments as outlined in the Payment Terms.
- Communicate any concerns or issues promptly to facilitate resolution.
Access and Safety
You are responsible for ensuring that your property is safe and accessible for our team. This includes securing pets, removing obstacles, and highlighting any areas that may require special attention.
Payment Terms
Payments for services are due as follows:
- One-time Services: Payment is required upon completion of the service.
- Recurring Services: Payments are to be made on a [bi-weekly/monthly] basis, in advance of service delivery.
Accepted Payment Methods
We accept the following forms of payment:
- Bank transfers
- Credit and debit cards
- Online payment platforms
Cancellations and Refunds
If you need to cancel a scheduled service, please notify us at least 48 hours in advance. Cancellations made within 24 hours of the scheduled service may incur a cancellation fee.
Refund Policy
Refunds are provided under the following circumstances:
- If services are not rendered as agreed upon
- In cases of significant dissatisfaction with the quality of work
All refund requests must be submitted in writing within 7 days of service completion.
Liability
Gardening Twickenham is committed to providing high-quality services. However, we are not liable for any unforeseen damages or issues arising from the use of our services, including but not limited to:
- Damage to plants due to unforeseen environmental factors
- Accidental property damage not caused by negligence
Insurance
We maintain appropriate insurance coverage to protect both our clients and our business. Details of our insurance policies are available upon request.
Intellectual Property
All content provided by Gardening Twickenham, including designs, plans, and documentation, is the intellectual property of Gardening Twickenham and may not be reproduced or distributed without prior consent.
Use of Content
Clients are permitted to use the provided materials for personal use related to their property. Commercial use requires explicit written permission.
Privacy Policy
Your privacy is important to us. We collect and use personal information solely for the purpose of delivering our services effectively. We do not share your information with third parties without your consent, except as required by law.
Data Protection
We adhere to all relevant data protection regulations to ensure your information is secure. Clients have the right to access, modify, or request deletion of their personal data at any time.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in Twickenham.
Amendments
Gardening Twickenham reserves the right to amend these Terms and Conditions at any time. Clients will be notified of any significant changes via email or other contact methods provided.
Acceptance of Terms
By engaging our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in full.